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Last updated: 1/22/2026
At CAMPO culture, we take pride in carefully packing and shipping every order to ensure your camera arrives safely and in perfect condition.
All orders are shipped from Porto, Portugal using reliable and tracked shipping services.
Orders are processed within 24–48 business hours after payment confirmation.
Orders placed on weekends or public holidays are processed on the next business day.
We currently ship within Portugal (Continental and Islands).
Portugal: 2–5 business days
Delivery times are estimates and may vary due to courier delays, weather conditions, or customs processes.
Shipping costs are calculated at checkout based on destination and order value.
Portugal & Spain: from €5.50
European Union: from €9.50
Free shipping on orders over €200 (Portugal & Spain)
All products are:
Carefully packaged
Protected with eco-friendly materials
Inspected again before dispatch
We aim to minimize waste while ensuring maximum protection.
Once your order is shipped, you will receive a confirmation email with tracking details (when available).
Please allow some time for tracking information to update after dispatch.
CAMPO culture is not responsible for:
Delays caused by shipping carriers
Incorrect addresses provided by the customer
Failed delivery attempts due to recipient unavailability
If an issue occurs, we will do our best to assist you in contacting the courier.
If your order arrives damaged, please contact us within 48 hours of delivery.
Include photos of the packaging and product to help us resolve the issue quickly.
Lost shipments will be investigated with the carrier before any resolution.
All shipments within the European Union are generally free of customs duties.
CAMPO culture is not responsible for any unexpected fees imposed by local authorities (if applicable).
For any shipping-related questions, please contact:
CAMPO culture
Email: geral@campoculture.pt
Location: Porto, Portugal
